The Herbert Protocol - Safe and Found
Do you care for, or are you the family of an elderly or vulnerable adult who is at risk of going missing? The Herbert Protocol is a scheme which will see family, friends and care providers working together. Sign up and work directly with the police and their partners to ensure their safety. Read More
We have been inspected by CQC and the report of their findings can be found here.
Improving Communications - TEXT MESSAGING
We are hoping that we can encourage as many patients as possible to provide us with a mobile contact number so that we can extend the range of ways that we can communicate with you.
Initially we are using the service to send out appointment reminders in a bid to reduce the level of patients who fail to attend an appointment and do not ring us to cancel.
Join our Patient Forum in person or online!
We are seeking new members for our patient forum to attend meeting or as part of a "virtual" group who will be able to offer views and suggestions via email on a regular basis. Read more
for you by you
Details of the Charity for Civil Servants, highlighted by one of our patient forum members. Click HERE.
Well Being For Life
A free service in County Durham.
From gentle exercise to practical cooking, to crafty confidence sessions or supporting your local community -there’s lots on offer, and we can support new groups if you can’t find something to suit you!
Find out more here Well being for life 1 Well being for life 2
Citizens Advice Healthier and Wealthier Team
Stressed or struggling? One free call could change your life...... Read more..
Great North Care Record
In the past, every NHS healthcare organisation has held its own set of records about its patients. That means important information held in one part of the system may not be easily available to health professionals when they are caring for you – even in an emergency.
Now doctors, nurses and health professionals across the North East and North Cumbria are teaming up to improve the way patient information is shared, with your consent. This will improve the care you receive as well as helping the NHS to run more efficiently.
The first steps in the Great North Care Record initiative took place during 2016, with the introduction of a new electronic system enabling NHS health professionals providing you with treatment, to view a summary of your medical records.
As a patient, that means the specialists providing your care can see the right information at the right time, so that they can manage your care better. To find out more about this change, and the steps we are taking to manage your information securely, click here....