Exemption from wearing a face covering

We are aware that some patients might be understandably anxious about the Government’s recent announcements around the use of face masks in various public settings. GPs are unfortunately not in a position to provide individual risk assessments or letters for patients who feel that they should be exempt from wearing a face mask. The government guidance on exemptions suggests there is no requirement for evidence for exemption therefore it is sufficient for an individual to self-declare this. The responsibility for issuing exemptions lies with the transport provider not your GP. Similarly, practices are under no obligation to provide letters of support for anyone who does not fall under the list of exemptions but considers them to have another reason to be exempted. Government advice on the use of face coverings can be found here: https://www.gov.uk/guidance/coronavirus-covid-19-safer-travel-guidance-for-passengers#face-coverings Some people don’t have to wear a face covering including for health, age or equality reasons. Some transport staff may not wear a face covering if it is not required for their job. We hope that this guidance provides some reassurance for you on this issue.

Hayfever Season

Hayfever is now well and truly upon us.  Please click here for information on managing your symptoms and treatments available.

COVID 19

As per government guidance we have moved to a telephone triage service

You may find it more convenient to submit an E-consult via the link on the homepage. You will receive a response from a clinician within 48 hours

If your problem is more urgent please contact the surgery and a telephone triage appointment will be arranged. If the clinician feels you need to be seen, please be reassured that a face to face appointment will be made.

If you have a NEW persistent cough OR a high temperature above 37.8C OR have had loss/change in smell or taste and are worried you may have coronavirus you need to follow these guidelines

• If you live alone you should stay at home (self-isolate) for 7 days from the onset of symptoms following the current advice.
• If you live with others then you must stay at home for 7 days, but all other household members who remain well must stay at home and not leave the house for 14 days
• After 7 days of self-isolation, people who feel better and no longer have a high temperature can return to their normal routine
• If they have serious symptoms that they cannot manage or have no signs of improvement after 7 days they should use NHS111

If your symptoms worsen please see NHS website for more information www.nhs.co.uk/coronavirus or call 111

Access to Primary Care Survey

We would be very grateful if you could complete the survey that was launched to find out about people's experiences of access to Primary Care and services provided in different ways during COVID-19.  This is to find out about patient experiences, what was good and what could be improved. Please click the following Link to the survey

Attending the Surgery

It is now a requirement for all patients to wear a face covering when entering the surgery for an appointment.  If you do have an appointment we would be grateful if you could come prepared with your face covering on.  This can be in the form of a mask, scarf, handkerchief or any sort of fabric item you have available.

To support the practice in adhering to social distancing rules we ask that you do not attend the practice until your appointment time, as we do not have adequate space in our waiting areas.  If you attend before your appointment time you may be asked to wait outside or in your car.

Thank you for your continued support and cooperation.

Accessing Dental Care

From the 8th of June dental practices are able to open.  For more information please click here