Prescription requests must be received by Monday 21st December to guarantee they are ready in time for Christmas, all prescription requests take 2 working days to process.

As from 2nd November 2020, we will no longer be taking repeat prescriptions over the phone. To order your prescription please do so via: 

  • NHS APP (you do not need a username and password for this) 
  • Online (you will need to request your username and password from the surgery if you don't already have one) 
  • Put your paper prescription in the prescription box (tick boxes) - if you have lost your paper prescription, please write your name, DOB and what you need to order on a piece of paper 
  • If the surgery is closed, you can post your prescription into the post box on the wall outside of the practice and it will be picked up the next working day.  If you have lost your paper prescription you can write the medication you need together with your name and date of birth on a piece of paper.

If you are housebound and not able to use online ordering services please speak to a member of the reception team who will be able to help.

 For further information on the NHS app please follow the link below

 https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/

The NHS App is available now on iOS and Android. To use it you must be aged 13 and over and registered with a GP surgery in England.

You can also access NHS App services from the browser on your desktop or laptop computer.

 

What the NHS App does

Use the NHS App to:

  • get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it
  • order repeat prescriptions - see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to
  • book appointments - search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
  • get health advice - search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you
  • view your medical record - securely access your GP medical record, to see information like your allergies and your current and past medicines
  • register your organ donation decision - choose to donate some or all of your organs and check your registered decision
  • find out how the NHS uses your data - choose if data from your health records is shared for research and planning

"Painkillers don't Exist"

Our Practice supports the "Painkillers don't exist" campaign which is highlighting long term painkillers do not kill pain, they mask it.  Pain medication like Codeine, Morphine and Tramadol can be dangerous if taken for a long period of time.  Long-term pain medication isn’t your only option.  Always ask your GP for a follow up appointment to review your health.

Find out more about the dangers of pain medication at: painkillersdontexist.com #PainkillersDontExist

 

Changes to repeat prescription ordering service/RPOS

From September 2019 community pharmacies will no longer be able to order medicines on your behalf.  This is to ensure safe and responsible issuing of medication and to prevent unnecessary medicine waste.  For more information Click here

Electronic Prescribing Service

We now offer the Electronic Prescribing Service; for further information please click here

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.  it can be frustrating not being able to order your medication because a review is needed, however this is there for your safety.  It might be that a blood pressure or monitoring blood test is due.  it might also be that the doctor needs to talk with your to discuss your condition and how it may affect you now.  We want to be sure that you are still on the right treatment and the right dose.  Thank you for your understanding.

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

We have been made aware repeat prescription services that are not legitimate NHS services are currently being advertised. Be cautious if an individual offers to pick up your prescription for you at a cost.

 

Anyone signing up to this service should be aware that it is not endorsed by, or aligned to any NHS organisation. Patients will be signing up to a private contractual agreement between themselves and the individual providing the service. We would strongly advise any patient thinking of signing up to this service to ensure that they consider whether it complies with data protection act (DPA) and general data protection regulations (GDPR)  in relation to how their information will be stored and processed.

 

Any advertisement for a legitimate NHS service offering repeat prescription service will display the NHS logo and the contact details of the organisation(s) providing this.  If you have any questions or concerns about a service that you have seen advertised in your local area, please check with yours surgery.sarah.murphy1@nhs.net%MCEPASTEBIN%sarah.murphy1@nhs.net%MCEPASTEBIN%sarah.murphy1@nhs.net%MCEPASTEBIN%

 
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